Other: labelsRecall 21V-787 · 2012–2016 Starcraft Bus Transit Bus
Forest River, Inc. recall 21V-787 covers 7,593 2012–2016 Starcraft Bus Transit Bus for a other: labels problem, reported to NHTSA on October 8, 2021. The manufacturer's latest report (2022 Q3) shows 100% of affected vehicles repaired.
Source: NHTSA recall 21V787000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Forest River, Inc. (Forest River) is recalling certain 2012-2016 Starcraft transit buses. The rear emergency exit window labels are not in the correct location and only provide instructions for one release mechanism, instead of two release mechanisms. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."
The risk
In an emergency, the incorrect window label instructions may prevent or delay the use of the emergency exit, increasing the risk of injury.
The fix
Dealers will install new labels on the rear emergency exit windows, free of charge. Owner notification letters were mailed August 22, 2022. Owners may contact Forest River Customer Service at 1-800-348-7440. Forest River's number for this recall is 05-0169.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.