Equipment adaptive/mobility: wheelchair lift/rampRecall 21V-799 · Van Hool vehicles
Van Hool N.V. recall 21V-799 covers 422 Van Hool vehicles for a equipment adaptive/mobility: wheelchair lift/ramp problem, reported to NHTSA on October 14, 2021. The manufacturer's latest report (2023 Q3) shows 7% of affected vehicles repaired.
Source: NHTSA recall 21V799000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Van Hool N.V. (Van Hool) is recalling certain 2000-2014 C2045, 2016 CX45, and 1998-2013 T2145 vehicles equipped with Ricon Baylift Wheelchair Lifts. When the lift's outer barrier is fully deployed, it may not withstand a sufficient amount of force, which could cause it to fail. As such, these lifts fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems."
The risk
In the event that a mobility device pushes into the outer barrier, the barrier may fail, increasing the risk of injury for the lift occupant.
The fix
Ricon will reinforce the outer barrier with additional supports, free of charge. Owner notification letters were mailed on November 30, 2021. Owners may contact Van Hool's customer service at 1-877-427-7278 or 1-407-656-7977. Van Hool's number for this recall is P1528-SB2067.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
7%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.