Sensing system: cameraRecall 21V-825 · Audi vehicles

Volkswagen Group of America, Inc. recall 21V-825 covers 2,857 Audi vehicles for a sensing system: camera problem, reported to NHTSA on October 20, 2021. The manufacturer's latest report (2023 Q3) shows 93% of affected vehicles repaired.

93%
Vehicles repaired2,659 of 2,857 · 2023 Q3
Vehicles affected2,85716 models
ReportedOct 20, 2021Owners notified Nov 9, 2021
Complaints since14Same system, after the recall

Source: NHTSA recall 21V825000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Audi A8 and S8, 2022 Audi A5 Sportback, A4 Sedan, E-Tron GT, Q3, Q5, RS6 Avant, A3 Sedan, S5 Sportback, Q5 Sportback, Q7, Q8, RSQ8, SQ7, SQ8, and S3 Sedan vehicles. A software error may prevent the rear-view image from initially displaying when the vehicle begins to reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

The risk

A rear-view camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

What to do

The fix

Dealers will update the infotainment unit parameters, free of charge. Owner notification letters were mailed November 9, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 91CR.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

93%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 1 vehicles were listed as unreachable.

0%50%100%2021 Q42023 Q3