Hydraulic power assist: pumpRecall 21V-856 · Mack vehicles

Mack Trucks, Inc. recall 21V-856 covers 79 Mack vehicles for a hydraulic power assist: pump problem, reported to NHTSA on November 3, 2021. The manufacturer's latest report (2023 Q3) shows 51% of affected vehicles repaired.

51%
Vehicles repaired40 of 79 · 2023 Q3
Vehicles affected792 models
ReportedNov 3, 2021Owners notified Dec 10, 2021
Complaints since0Same system, after the recall

Source: NHTSA recall 21V856000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Mack Trucks, Inc. (Mack) is recalling certain 2021 Granite and LR vehicles. A machining defect may cause pressure to build in the power steering pump and break the shaft seal, resulting in a loss of power steering assist.

The risk

A loss of power steering assist increases the risk of a crash.

What to do

The fix

Dealers will replace the power steering pump, free of charge. Owner notification letters were mailed on December 10, 2021. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0432.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

51%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2021 Q42023 Q3
2 models

Vehicles in this recall