StructureRecall 21V-934 · Mercedes-Benz vehicles
Daimler Vans USA, LLC recall 21V-934 covers 30 Mercedes-Benz vehicles for a structure problem, reported to NHTSA on December 1, 2021. The manufacturer's latest report (2023 Q4) shows 73% of affected vehicles repaired.
Source: NHTSA recall 21V934000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Mercedes-Benz Sprinter vehicles. The spring-loaded rear step bolt fasteners were not properly tightened.
The risk
Loose bolt fasteners may allow the rear step to separate from the vehicle, becoming a road hazard and increasing the risk of a crash.
The fix
Dealers will tighten the bolt fasteners and replace the console and attaching hardware, free of charge. Owners notification letters were mailed February 11, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3HECKTRI.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
73%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.