Gear box: shaft sectorRecall 21V-946 · 2021–2022 Western Star 4900

Daimler Trucks North America, LLC recall 21V-946 covers 21 2021–2022 Western Star 4900 for a gear box: shaft sector problem, reported to NHTSA on December 8, 2021. The manufacturer's latest report (2023 Q4) shows 67% of affected vehicles repaired.

67%
Vehicles repaired14 of 21 · 2023 Q4
Vehicles affected211 model
ReportedDec 8, 2021Owners notified Feb 28, 2022
Complaints since0Same system, after the recall

Source: NHTSA recall 21V946000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2022 Western Star 4900 vehicles. The steering shaft pinch bolt may not have been properly tightened, allowing the steering shaft to separate from the steering gear.

The risk

Steering shaft separation may cause a loss of steering control, increasing the risk of a crash.

What to do

The fix

Dealers will inspect and replace the pinch bolt as necessary, free of charge. Owner notification letters were mailed on February 28, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-914.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

67%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2022 Q12023 Q4
1 model

Vehicles in this recall