Electrical system: body control module/bcmRecall 21V-947 · Audi vehicles

Volkswagen Group of America, Inc. recall 21V-947 covers 288,991 Audi vehicles for a electrical system: body control module/bcm problem, reported to NHTSA on December 8, 2021. The manufacturer's latest report (2023 Q4) shows 91% of affected vehicles repaired.

91%
Vehicles repaired263,821 of 288,991 · 2023 Q4
Vehicles affected288,9913 models
ReportedDec 8, 2021Owners notified Jan 21, 2022
Complaints since122Same system, after the recall

Source: NHTSA recall 21V947000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 Q5 Sportback, SQ5 Sportback, 2018-2022 Q5, and SQ5 vehicles. A liquid spill in the rear seat, or water ingress from an insufficient body seam underneath the vehicle may allow liquid to penetrate the gateway control module, causing it to shutdown.

The risk

A gateway control module shutdown will suddenly reduce engine power, increasing the risk of a crash.

What to do

The fix

Dealers will install a protective cover on the gateway control module and seal an underbody seam as necessary, free of charge. Owner notification letters were mailed January 21, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90S9.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

91%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 517 vehicles were listed as unreachable.

0%50%100%2022 Q12023 Q4