Electrical system: instrument cluster/panelRecall 21V-949 · 2021 Jeep Wrangler 4xe

Chrysler (FCA US, LLC) recall 21V-949 covers 2,903 2021 Jeep Wrangler 4xe for a electrical system: instrument cluster/panel problem, reported to NHTSA on December 9, 2021. The manufacturer's latest report (2023 Q3) shows 97% of affected vehicles repaired.

97%
Vehicles repaired2,812 of 2,903 · 2023 Q3
Vehicles affected2,9031 model
ReportedDec 9, 2021Owners notified Dec 28, 2021
Complaints since5Same system, after the recall

Source: NHTSA recall 21V949000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Wrangler Plug-In Hybrid Electric (PHEV) vehicles. After reaching 13,342 miles, the odometer will no longer display vehicle mileage. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."

The risk

A missing odometer reading could lead to an unintended delay in critical safety-related maintenance, potentially impairing the safe operation of the vehicle and increasing the risk of a crash.

What to do

The fix

Dealers will update the instrument panel cluster (IPC) software on vehicles with less than 13,342 miles, and replace the IPC on vehicles in which the mileage is not displayed, free of charge. Owner notification letters were mailed December 28, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y94.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

97%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 4 vehicles were listed as unreachable.

0%50%100%2021 Q42023 Q3
1 model

Vehicles in this recall