Exterior lighting: headlightsRecall 21V-950 · 2021 Jeep Grand Cherokee
Chrysler (FCA US, LLC) recall 21V-950 covers 36,929 2021 Jeep Grand Cherokee for a exterior lighting: headlights problem, reported to NHTSA on December 9, 2021. The manufacturer's latest report (2023 Q3) shows 90% of affected vehicles repaired.
Source: NHTSA recall 21V950000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles equipped with smart lighting modules (SLM). An incomplete SLM software update may cause one or both headlights to become inoperable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk
Inoperable headlights can reduce visibility for the driver and oncoming traffic, increasing the risk of a crash.
The fix
Dealers will reprogram the SLM software, free of charge. Owner notification letters were mailed December 23, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y72.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
90%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 65 vehicles were listed as unreachable.