Electrical systemRecall 21V-970 · 2017 Tourig Mercedes-benz Sprinter

TOURIG recall 21V-970 covers 1 2017 Tourig Mercedes-benz Sprinter for a electrical system problem, reported to NHTSA on December 14, 2021. The manufacturer's latest report (2022 Q2) shows 100% of affected vehicles repaired.

100%
Vehicles repaired1 of 1 · 2022 Q2
Vehicles affected11 model
ReportedDec 14, 2021Owners notified Feb 9, 2022
Complaints since0Same system, after the recall

Source: NHTSA recall 21V970000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

TOURIG is recalling one 2017 Mercedes-Benz Sprinter vehicle, equipped with a Multiplex G9 unit used for controlling equipment and accessories in the motorhome. Excessive voltage may cause the components on the board to become damaged.

The risk

Damaged components may overheat, increasing the risk of a fire.

What to do

The fix

Dealers will install an additional circuit module to the existing component board, free of charge. Owner notification letters were mailed February 9, 2022. Owners may contact TOURIG at 1-303-710-2914.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

100%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2022 Q12022 Q2
1 model

Vehicles in this recall