Driveline: driveshaftRecall 21V-978 · 2020 Ford Transit
Ford Motor Company recall 21V-978 covers 4,548 2020 Ford Transit for a driveline: driveshaft problem, reported to NHTSA on December 16, 2021. The manufacturer's latest report (2023 Q4) shows 74% of affected vehicles repaired.
Source: NHTSA recall 21V978000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Ford Motor Company (Ford) is recalling certain 2020 Transit vehicles equipped with All Wheel Drive (AWD). The bolts that attach the rear driveshaft to the transfer case may become loose or damaged, which can result in separation of the driveshaft from the transfer case.
The risk
Driveshaft separation can result in a loss of drive power, or unintended movement while parked if the parking brake is not engaged, increasing the risk of a crash.
The fix
Dealers will inspect and replace the driveshaft bolts. If any loose bolts are found, the driveshaft, attachment hardware, transfer case flange kit, and seal will also be replaced. Repairs will be performed free of charge. Owner notification letters were mailed February 4, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S54.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
74%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 96 vehicles were listed as unreachable.