Communication: auto crash notificationRecall 22V-190 · Mercedes-Benz vehicles

Mercedes-Benz USA, LLC recall 22V-190 covers 8 Mercedes-Benz vehicles for a communication: auto crash notification problem, reported to NHTSA on March 25, 2022. The manufacturer's latest report (2024 Q1) shows 100% of affected vehicles repaired.

100%
Vehicles repaired8 of 8 · 2024 Q1
Vehicles affected82 models
ReportedMar 25, 2022Owners notified Apr 1, 2022
Complaints since11Same system, after the recall

Source: NHTSA recall 22V190000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS 450 and EQS 580 vehicles. A software error may cause the overhead control panel to become permanently deactivated.

The risk

A deactivated overhead control panel will not allow an occupant to manually contact emergency personnel, delaying emergency responders and increasing the risk of injury.

What to do

The fix

Dealers will update the overhead control panel software, free of charge. All vehicles have been remedied. Owners may contact MBUSA customer service at 1-800-367-6372.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

100%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2022 Q22024 Q1