Other: labelsRecall 22V-699 · Collins vehicles

Collins Bus Corporation recall 22V-699 covers 3,514 Collins vehicles for a other: labels problem, reported to NHTSA on September 19, 2022. The manufacturer's latest report (2024 Q3) shows 99% of affected vehicles repaired.

99%
Vehicles repaired3,484 of 3,514 · 2024 Q3
Vehicles affected3,5146 models
ReportedSep 19, 2022Owners notified Nov 21, 2022
Complaints since0Same system, after the recall

Source: NHTSA recall 22V699000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Collins Bus is recalling certain 2012-2020 Ford SL, Ford SH, Ford DH, Ford DE, Ford TH, Ford TL, Chevy DE, and Chevy DH school buses. The emergency exit label may be placed in the incorrect location and the lettering height may not be high enough. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."

The risk

In an emergency, the incorrect window label instructions may prevent or delay the use of the emergency exit, increasing the risk of injury.

What to do

The fix

Collins Bus will mail new labels, free of charge. Owner notification letters were mailed on November 21, 2022. Owners may contact Collins Bus' customer service at 1-800-533-1850 ext. 424.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

99%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 30 vehicles were listed as unreachable.

0%50%100%2022 Q42024 Q3