Visibility: defroster/defogger/hvac systemRecall 23V-122 · 2023 Ford Transit

Ford Motor Company recall 23V-122 covers 4,804 2023 Ford Transit for a visibility: defroster/defogger/hvac system problem, reported to NHTSA on February 24, 2023. The manufacturer's latest report (2025 Q1) shows 83% of affected vehicles repaired.

83%
Vehicles repaired3,995 of 4,804 · 2025 Q1
Vehicles affected4,8041 model
ReportedFeb 24, 2023Owners notified Apr 20, 2023
Complaints since0Same system, after the recall

Source: NHTSA recall 23V122000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Ford Motor Company (Ford) is recalling certain 2023 Transit vehicles equipped with the Special Vehicle Operations Accessory Service Kit #1 or #2 with a High Specification Vehicle Interface Connector. When the accessory kit is installed, the auxiliary wire harness will disable the heating, air-conditioning, and ventilation (HVAC) including the defrost and defog systems. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."

The risk

An inoperative windshield defrosting and defogging system may decrease the driver's visibility under certain driving conditions, increasing the risk of a crash.

What to do

The fix

Dealers will repair the auxiliary wire harness by modifying the wire harness to include the necessary twisted loop, free of charge. Owner notification letters were mailed April 20, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C02.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

83%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 70 vehicles were listed as unreachable.

0%50%100%2023 Q22025 Q1
1 model

Vehicles in this recall