Emergency: escape/egress/exitRecall 23V-169 · 2022–2023 Keystone Cougar

Keystone RV Company recall 23V-169 covers 276 2022–2023 Keystone Cougar for a emergency: escape/egress/exit problem, reported to NHTSA on March 16, 2023. The manufacturer's latest report (2024 Q4) shows 63% of affected vehicles repaired.

63%
Vehicles repaired173 of 276 · 2024 Q4
Vehicles affected2761 model
ReportedMar 16, 2023Owners notified Mar 29, 2023
Complaints since3Same system, after the recall

Source: NHTSA recall 23V169000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Keystone RV Company (Keystone) is recalling certain 2022-2023 Cougar travel trailers. These vehicles may have been manufactured without an emergency exit window.

The risk

Without an emergency exit window, there would not be a second way for occupants to exit the vehicle during an emergency, increasing the risk of injury.

What to do

The fix

Dealers will inspect, and replace the window if necessary, free of charge. Owner notification letters were mailed March 29, 2023. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 23-440.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

63%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 10 vehicles were listed as unreachable.

0%50%100%2023 Q12024 Q4
1 model

Vehicles in this recall