Doors: lockRecall 23V-187 · Infiniti vehicles
Nissan North America, Inc. recall 23V-187 covers 48 Infiniti vehicles for a doors: lock problem, reported to NHTSA on March 20, 2023. The manufacturer's latest report (2025 Q1) shows 88% of affected vehicles repaired.
Source: NHTSA recall 23V187000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Nissan North America, Inc. (Nissan) is recalling certain 2023 INFINITI QX55 and 2022 INFINITI QX50 vehicles. The incorrect door latch may have been installed in the front right-side passenger door lock assembly, preventing the front right-side door lock from automatically locking.
The risk
An unlocked door may unlatch and open during a crash, increasing the risk of injury.
The fix
Dealers will replace the front right-side passenger door lock assembly, free of charge. Owner notification letters are expected to be mailed May 14, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is PC962.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
88%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.