Mechanical: carrier/rackRecall 23V-240 · Mci vehicles

Motor Coach Industries recall 23V-240 covers 140 Mci vehicles for a mechanical: carrier/rack problem, reported to NHTSA on April 5, 2023. The manufacturer's latest report (2024 Q2) shows 96% of affected vehicles repaired.

96%
Vehicles repaired135 of 140 · 2024 Q2
Vehicles affected1403 models
ReportedApr 5, 2023Owners notified Aug 31, 2023
Complaints since0Same system, after the recall

Source: NHTSA recall 23V240000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Motor Coach Industries (MCI) is recalling certain 2019-2021 D45CRTLE, J3500, and J4500 coaches, equipped with a rear-mounted bike rack. The vehicle's rear lighting may be obstructed when bikes are installed on the bike rack. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

The risk

Obstructed rear lighting may reduce the visibility of the vehicle to other drivers, increasing the risk of a crash.

What to do

The fix

MCI will provide instructions and a kit to add lighting to the rear-mounted bike rack, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact MCI customer service at 1-800-241-2947.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

96%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2023 Q32024 Q2