Mid/rear assembly: head restraintRecall 23V-253 · 2023 BMW X5

BMW of North America, LLC recall 23V-253 covers 235 2023 BMW X5 for a mid/rear assembly: head restraint problem, reported to NHTSA on April 6, 2023. The manufacturer's latest report (2025 Q1) shows 96% of affected vehicles repaired.

96%
Vehicles repaired226 of 235 · 2025 Q1
Vehicles affected2351 model
ReportedApr 6, 2023Owners notified May 31, 2023
Complaints since0Same system, after the recall

Source: NHTSA recall 23V253000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

BMW of North America, LLC (BMW) is recalling certain 2023 X5 sDrive40i, X5 xDrive40i, X5 M50i, X5 M and X5 xDrive45e vehicles. The head restraints for the second-row outboard seats may have been improperly manufactured without locking tabs in the guide sleeves. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."

The risk

A head restraint without a locking tab may not properly restrain an occupant during a crash, increasing the risk of injury.

What to do

The fix

Dealers will inspect and replace the second-row outboard seat head restraint guide sleeves, as necessary, free of charge. Owner notification letters were mailed May 31, 2023. Owners may contact BMW customer service at 1-800-525-7417.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

96%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2023 Q22025 Q1
1 model

Vehicles in this recall