Control module: softwareRecall 23V-360 · Mercedes-Benz and Mercedes-Maybach vehicles

Mercedes-Benz USA, LLC recall 23V-360 covers 7,558 Mercedes-Benz and Mercedes-Maybach vehicles for a control module: software problem, reported to NHTSA on May 19, 2023. The manufacturer's latest report (2025 Q1) shows 96% of affected vehicles repaired.

96%
Vehicles repaired7,218 of 7,558 · 2025 Q1
Vehicles affected7,5585 models
ReportedMay 19, 2023Owners notified Jun 23, 2023
Complaints since0Same system, after the recall

Source: NHTSA recall 23V360000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS 450, EQS 580, 2023 Maybach S 580, Maybach S 680, and S 580e vehicles. The electronic stability program (ESP) software may malfunction, which can result in disabled vehicle dynamics control systems, including the anti-lock brake system, acceleration slip regulation, electronic stability program, and electronic brake force distribution (ABS, ASR, ESP, and EBD), as well as a vehicle speed display failure.

The risk

Disabled vehicle dynamics control systems, including ABS, ASR, ESP, and EBD, and a vehicle speed display failure can increase the risk of a crash.

What to do

The fix

Dealers will update the ESP control unit software, free of charge. Owner notification letters were mailed June 23, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023060004.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

96%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2023 Q22025 Q1