Electrical system: 12v/24v/48v batteryRecall 23V-361 · 2020–2021 Polestar Polestar 1
Polestar Automotive USA, Inc. recall 23V-361 covers 66 2020–2021 Polestar Polestar 1 for a electrical system: 12v/24v/48v battery problem, reported to NHTSA on May 22, 2023. The manufacturer's latest report (2025 Q3) shows 70% of affected vehicles repaired.
Source: NHTSA recall 23V361000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2020-2021 Polestar 1 vehicles. Defective high-voltage battery cells may cause the battery to overheat when fully charged.
The risk
The high-voltage battery overheating increases the risk of a fire.
The fix
Dealers will replace the high-voltage battery pack and restore the electric driving range as necessary, free of charge. Owner notification letters were mailed June 66, 2023. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is R102316. Note: This recall supersedes Recall 22V-926 (R10216). Any vehicle that received the interim repair under Recall 22V-926 (R10202) will still need to have the remedy for 23V-361 (R10216) performed.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
70%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.