Electrical system: instrument cluster/panelRecall 23V-506 · Ford vehicles

Ford Motor Company recall 23V-506 covers 38,695 Ford vehicles for a electrical system: instrument cluster/panel problem, reported to NHTSA on July 21, 2023. The manufacturer's latest report (2025 Q3) shows 75% of affected vehicles repaired.

75%
Vehicles repaired29,184 of 38,695 · 2025 Q3
Vehicles affected38,6955 models
ReportedJul 21, 2023Owners notified Dec 4, 2023
Complaints since68Same system, after the recall

Source: NHTSA recall 23V506000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Ford Motor Company (Ford) is recalling certain 2023 Escape, Super Duty F-250, Super Duty F-350, Super Duty F-450, and Super Duty F-550 vehicles equipped with a digital instrument panel cluster. The module may have been improperly soldered, preventing the instrument panel from illuminating. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."

The risk

An inoperable instrument panel cannot show critical safety information, such as the speedometer or warning lights, which may increase the risk of a crash.

What to do

The fix

Dealers will replace the module or instrument panel as necessary, free of charge. Owner notification letters were mailed on November 4, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C25.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

75%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 419 vehicles were listed as unreachable.

0%50%100%2023 Q42025 Q3