Warnings: external/pedestrian alertRecall 23V-553 · 2024 Mazda CX-90

Mazda North American Operations recall 23V-553 covers 17,600 2024 Mazda CX-90 for a warnings: external/pedestrian alert problem, reported to NHTSA on August 4, 2023. The manufacturer's latest report (2025 Q2) shows 99% of affected vehicles repaired.

99%
Vehicles repaired17,432 of 17,600 · 2025 Q2
Vehicles affected17,6001 model
ReportedAug 4, 2023Owners notified Sep 18, 2023
Complaints since37Same system, after the recall

Source: NHTSA recall 23V553000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. Software in the Approaching Vehicle Audible System (AVAS) Information Sound Box (ISB) amplifier may be missing, which can cause inaccurate, external pedestrian warning sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."

The risk

Inaccurate external warning sounds may confuse pedestrians about the direction of an approaching vehicle, increasing the risk of a crash or injury.

What to do

The fix

Dealers will update the AVAS ISB amplifier software, free of charge. Owner notification letters were mailed September 18, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6123H.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

99%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 3 vehicles were listed as unreachable.

0%50%100%2023 Q32025 Q2
1 model

Vehicles in this recall