Back over prevention: display functionRecall 23V-686 · 2023 Ford Explorer
Ford Motor Company recall 23V-686 covers 2,866 2023 Ford Explorer for a back over prevention: display function problem, reported to NHTSA on October 13, 2023. The manufacturer's latest report (2025 Q3) shows 94% of affected vehicles repaired.
Source: NHTSA recall 23V686000 and manufacturer quarterly reports. Started by NHTSA (compliance).
The problem
Ford Motor Company (Ford) is recalling certain 2023 Explorer vehicles equipped with a standard rearview camera. Due to a manufacturing error in the wire harness, the rearview camera may display a blue image on the SYNC screen when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash.
The fix
Dealers will inspect the rearview camera wire harness and repair any loose splices, free of charge. Owner notification letters were mailed November 2, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C31.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
94%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 5 vehicles were listed as unreachable.