Driver monitoring: camera/sensorRecall 23V-700 · BMW vehicles

BMW of North America, LLC recall 23V-700 covers 12,296 BMW vehicles for a driver monitoring: camera/sensor problem, reported to NHTSA on October 18, 2023. The manufacturer's latest report (2025 Q3) shows 96% of affected vehicles repaired.

96%
Vehicles repaired11,847 of 12,296 · 2025 Q3
Vehicles affected12,2969 models
ReportedOct 18, 2023Owners notified Dec 8, 2023
Complaints since17Same system, after the recall

Source: NHTSA recall 23V700000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

BMW of North America, LLC (BMW) is recalling certain 2023-2024 740i, 740i xDrive, 760i xDrive, i7 eDrive50, i7 xDrive60, i7 M70, 2024 750e xDrive, 530i, 530i xDrive, i5 eDrive40, and i5 M60 vehicles. The ground connection to the steering wheel may not have been attached correctly, resulting in an inoperative hands-on detection system.

The risk

An inoperative hands-on detection system may fail to detect when the driver's hands are not on the steering wheel and therefore not engage the emergency stopping assistant system, increasing the risk of a crash.

What to do

The fix

Dealers will inspect and reattach the ground connection as necessary, free of charge. Owner notification letters were mailed December 8, 2023. Owners may contact BMW customer service at 1-800-525-7417.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

96%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2023 Q42025 Q3