Seats: critical fastenersRecall 23V-714 · Nova Bus vehicles

Nova Bus (US) Inc. recall 23V-714 covers 514 Nova Bus vehicles for a seats: critical fasteners problem, reported to NHTSA on October 25, 2023. The manufacturer's latest report (2025 Q3) shows 100% of affected vehicles repaired.

Do not drive these vehicles until repaired

100%
Vehicles repaired514 of 514 · 2025 Q3
Vehicles affected5142 models
ReportedOct 25, 2023Owners notified Dec 1, 2023
Complaints since0Same system, after the recall

Source: NHTSA recall 23V714000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Nova Bus (US) Inc. (Nova) is recalling certain 2015-2019 LFS and LFS Artic transit buses. The attachment hardware may have been incorrectly installed beneath the rear wheel well passenger seats, allowing the seat to detach from the frame.

The risk

A detached passenger seat may inadequately restrain a passenger during a crash, increasing the risk of injury.

What to do

The fix

Owners are advised not to drive their vehicles until the remedy is completed. Nova Bus will inspect and replace the attachment hardware as necessary, free of charge. Owner notification letters were mailed December 1, 2023. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus number for this recall is CR5500.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

100%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2023 Q42025 Q3
2 models

Vehicles in this recall