Electrical system: instrument cluster/panelRecall 23V-744 · Buick and Chevrolet vehicles
General Motors, LLC recall 23V-744 covers 60,154 Buick and Chevrolet vehicles for a electrical system: instrument cluster/panel problem, reported to NHTSA on November 6, 2023. The manufacturer's latest report (2025 Q3) shows 95% of affected vehicles repaired.
Source: NHTSA recall 23V744000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
General Motors, LLC (GM) is recalling certain 2024 Buick Encore GX, Envista, and Chevrolet Trax vehicles. The software in the Virtual Cockpit Unit Module (VCU) may cause the instrument panel display to intermittently go blank at vehicle startup or while driving.
The risk
A blank instrument panel will not show critical information, such as vehicle speed and warning lights, increasing the risk of a crash.
The fix
The VCU software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed December 4, 2023. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A232424320.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
95%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 79 vehicles were listed as unreachable.