Infotainment: softwareRecall 23V-783 · Rivian vehicles
Rivian Automotive, LLC recall 23V-783 covers 1,463 Rivian vehicles for a infotainment: software problem, reported to NHTSA on November 21, 2023. The manufacturer's latest report (2023 Q4) shows 100% of affected vehicles repaired.
Source: NHTSA recall 23V783000 and manufacturer quarterly reports. Started by an NHTSA defect investigation.
The problem
Rivian Automotive, LLC (Rivian) is recalling certain 2022-2023 R1T and R1S vehicles. A software update may have deactivated the defroster and defogger system controls.
The risk
The inability to operate the windshield defrosting and defogging system can decrease the driver's visibility, increasing the risk of a crash.
The fix
Rivian has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed December 21, 2023. Owners may contact Rivian customer service at 1-888-748-4261. Rivian's number for this recall is FSAM-1331.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.