Frontal: driver clockspring/spiral cassetteRecall 23V-847 · Ford vehicles

Ford Motor Company recall 23V-847 covers 17,970 Ford vehicles for a frontal: driver clockspring/spiral cassette problem, reported to NHTSA on December 15, 2023. The manufacturer's latest report (2026 Q1) shows 72% of affected vehicles repaired.

72%
Vehicles repaired12,891 of 17,970 · 2026 Q1
Vehicles affected17,9706 models
ReportedDec 15, 2023Owners notified May 3, 2024
Complaints since27Same system, after the recall

Source: NHTSA recall 23V847000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Ford Motor Company (Ford) is recalling certain 2023 F-150 and Ford SD F250, F350, F450, F550, and F600 vehicles. The steering wheel clock spring may have an insufficient weld, causing a loss of electrical connection to the driver's frontal air bag.

The risk

A deactivated air bag will not deploy during a crash, increasing the risk of injury.

What to do

The fix

Dealers will inspect and replace the clock spring as necessary, free of charge. Owner notification letters were mailed on May 3, 2024. Owners may contact Ford customer service at 1-866-436-7332.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

72%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 198 vehicles were listed as unreachable.

0%50%100%2024 Q22026 Q1