Electrical system: softwareRecall 23V-853 · 2023 Mercedes-Benz EQE 350+
Mercedes-Benz USA, LLC recall 23V-853 covers 10 2023 Mercedes-Benz EQE 350+ for a electrical system: software problem, reported to NHTSA on December 15, 2023. The manufacturer's latest report (2025 Q4) shows 100% of affected vehicles repaired.
Source: NHTSA recall 23V853000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350 vehicles equipped with comfort suspension. The headlights may be incorrectly adjusted due to a software error in the headlight control unit.
The risk
Incorrectly adjusted headlights can reduce the visibility of oncoming traffic and impair the dynamic driving control performance. Both scenarios increase the risk of a crash.
The fix
Dealers will update the headlight control unit software, free of charge. Owner notification letters were mailed by February 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
100%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.