Equipment adaptive/mobility: wheelchair lift/rampRecall 23V-889 · Prevost vehicles

Prevost Car (US) Inc. recall 23V-889 covers 2,100 Prevost vehicles for a equipment adaptive/mobility: wheelchair lift/ramp problem, reported to NHTSA on December 22, 2023. The manufacturer's latest report (2026 Q2) shows 50% of affected vehicles repaired.

50%
Vehicles repaired1,059 of 2,100 · 2026 Q2
Vehicles affected2,1004 models
ReportedDec 22, 2023Owners notified Sep 16, 2024
Complaints since0Same system, after the recall

Source: NHTSA recall 23V889000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Prevost Car (US) Inc. (Prevost) is recalling certain 2014 and 2018 H3-41, 2013-2024 H3-45, 2012-2024 X3-45, and 2017-2023 X3-45 Commuter vehicles. The red beacon lighting on the Threshold Warning System (TWS) may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."

The risk

Beacons that do not provide proper illumination may be less visible to wheelchair lift users, increasing the risk of injury.

What to do

The fix

Prevost will replace the red beacons, free of charge. Owner letters were mailed September 16, 2024. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-03.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

50%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 4 vehicles were listed as unreachable.

0%50%100%2024 Q32026 Q2