SteeringRecall 23V-899 · Mack vehicles

Mack Trucks, Inc. recall 23V-899 covers 284 Mack vehicles for a steering problem, reported to NHTSA on December 26, 2023. The manufacturer's latest report (2025 Q4) shows 73% of affected vehicles repaired.

73%
Vehicles repaired207 of 284 · 2025 Q4
Vehicles affected2843 models
ReportedDec 26, 2023Owners notified Feb 9, 2024
Complaints since0Same system, after the recall

Source: NHTSA recall 23V899000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Mack Trucks, Inc. (Mack) is recalling certain 2024 Anthem, Pinnacle, and Terrapro vehicles. The steering gear assemblies may have been assembled incorrectly with fewer recirculating balls than are required, which may result in a loss of steering control.

The risk

A loss of steering control increases the risk of a crash.

What to do

The fix

Dealers will inspect and replace the defective gears as necessary, free of charge. Owner notification letters were mailed February 9, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0457.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

73%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2024 Q12025 Q4