Occupant classification: front passengerRecall 24V-275 · Lexus vehicles

Toyota Motor Engineering & Manufacturing recall 24V-275 covers 509 Lexus vehicles for a occupant classification: front passenger problem, reported to NHTSA on April 17, 2024. The manufacturer's latest report (2026 Q1) shows 80% of affected vehicles repaired.

80%
Vehicles repaired407 of 509 · 2026 Q1
Vehicles affected5092 models
ReportedApr 17, 2024Owners notified Jun 7, 2024
Complaints since0Same system, after the recall

Source: NHTSA recall 24V275000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2021 Lexus LS500 and 2018-2020 Lexus LS500 Hybrid vehicles equipped with the "Executive Package." The front passenger seat may have been assembled with interference between internal parts that can cause the Occupant Classification System (OCS) sensor to incorrectly detect the occupant. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

The risk

Incorrect detection of an occupant may result in improper air bag deployment during a crash, increasing the risk of injury.

What to do

The fix

Dealers will inspect and repair the front passenger seat, as necessary, free of charge. Owner notification letters were mailed June 7, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 24LA03.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

80%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 11 vehicles were listed as unreachable.

0%50%100%2024 Q22026 Q1
2 models

Vehicles in this recall