Back over prevention: softwareRecall 24V-344 · 2021–2023 Volkswagen ID.4
Volkswagen Group of America, Inc. recall 24V-344 covers 79,965 2021–2023 Volkswagen ID.4 for a back over prevention: software problem, reported to NHTSA on May 15, 2024. The manufacturer's latest report (2026 Q3) shows 92% of affected vehicles repaired.
Source: NHTSA recall 24V344000 and manufacturer quarterly reports. Started by an NHTSA defect investigation.
The problem
Volkswagen Group of America, Inc. (VW) is recalling certain 2021-2023 ID.4 vehicles. Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset. This can result in loss of speedometer information or loss of rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 111, "Rear Visibility."
The risk
Displays that do not show critical information, such as vehicle speed or the rearview camera image, increase the risk of a crash.
The fix
Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on December 20, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 919A.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
92%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.