Management system/energy control module (bms/becm): softwareRecall 24V-372 · Mercedes-Benz and Mercedes-Maybach vehicles
Mercedes-Benz USA, LLC recall 24V-372 covers 14,912 Mercedes-Benz and Mercedes-Maybach vehicles for a management system/energy control module (bms/becm): software problem, reported to NHTSA on May 28, 2024. The manufacturer's latest report (2026 Q2) shows 98% of affected vehicles repaired.
Source: NHTSA recall 24V372000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 EQE 350 4MATIC, EQE 350+, EQE 500 4MATIC, EQS 450 4MATIC, EQS 450+, EQS 580 4MATIC, AMG EQE 53 4MATIC, AMG EQS 53 4MATIC, 2023-2025 EQE SUV 350 4MATIC, EQE SUV 350+, EQE SUV 500 4MATIC, EQS SUV 450 4MATIC, EQS SUV 450+, EQS SUV 580 4MATIC, 2024-2025 EQS SUV 680 4MATIC, and AMG EQE SUV 53 4MATIC vehicles. The battery management system software may cause the high-voltage battery to shut down, which can result in a sudden loss of drive power.
The risk
A sudden loss of drive power increases the risk of a crash.
The fix
Dealers will update the battery management system software, free of charge. Owner notification letters were mailed July 5, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024060002.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
98%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.
Vehicles in this recall
Built from February 1, 2023 to May 11, 2024. Not every vehicle in these model years is included; check by VIN.