Back over prevention: softwareRecall 24V-684 · 2022–2024 Ford Maverick

Ford Motor Company recall 24V-684 covers 273,701 2022–2024 Ford Maverick for a back over prevention: software problem, reported to NHTSA on September 13, 2024. The manufacturer's latest report (2026 Q3) shows 74% of affected vehicles repaired.

74%
Vehicles repaired201,345 of 273,701 · 2026 Q3
Vehicles affected273,7011 model
ReportedSep 13, 2024Owners notified Mar 21, 2025
Complaints since22Same system, after the recall

Source: NHTSA recall 24V684000 and manufacturer quarterly reports. Started by an NHTSA defect investigation.

What's wrong

The problem

Ford Motor Company (Ford) is recalling certain 2022-2024 Ford Maverick vehicles equipped with Connected Touch Radios (CTR). The rearview camera image may freeze when the vehicle is in reverse.

The risk

An inoperative rearview camera display can reduce the driver's rear visibility, increasing the risk of a crash.

What to do

The fix

Dealers will update the Connected Touch Radio (CTR) software, free of charge. Owner notification letters were mailed on March 21, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S59.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

74%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 3,981 vehicles were listed as unreachable.

0%50%100%2025 Q12026 Q3
1 model

Vehicles in this recall

Built from February 3, 2021 to November 28, 2023. Not every vehicle in these model years is included; check by VIN.