12v/24v/48v battery: cablesRecall 24V-685 · 2024 Ford Explorer
Ford Motor Company recall 24V-685 covers 61 2024 Ford Explorer for a 12v/24v/48v battery: cables problem, reported to NHTSA on September 13, 2024. The manufacturer's latest report (2026 Q3) shows 46% of affected vehicles repaired.
Source: NHTSA recall 24V685000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Ford Motor Company (Ford) is recalling certain 2024 Ford Explorer vehicles equipped with 3.3L Hybrid engines. The 12-Volt battery cable may chafe against the Belt-integrated Starter Generat (BiSG) and short circuit.
The risk
A short circuit increases the risk of a fire.
The fix
Dealers will install a tie strap between the battery cable and high voltage cable, free of charge. Owner notification letters were mailed November 8, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S61.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
46%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.