Back over prevention: softwareRecall 24V-801 · Ford and Lincoln vehicles

Ford Motor Company recall 24V-801 covers 391 Ford and Lincoln vehicles for a back over prevention: software problem, reported to NHTSA on October 25, 2024. The manufacturer's latest report (2026 Q3) shows 84% of affected vehicles repaired.

84%
Vehicles repaired327 of 391 · 2026 Q3
Vehicles affected3912 models
ReportedOct 25, 2024Owners notified Mar 28, 2025
Complaints since2Same system, after the recall

Source: NHTSA recall 24V801000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Ford Motor Company (Ford) is recalling certain 2025 Explorer and Lincoln Aviator vehicles. The rearview camera image may fail when the vehicle speed reaches 10 MPH or greater. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

The risk

The loss of the rearview camera image while in reverse can reduce the driver's rear visibility, increasing the risk of a crash.

What to do

The fix

The accessory protocol interface module (APIM) software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed on March 28, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C34.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

84%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 7 vehicles were listed as unreachable.

0%50%100%2025 Q12026 Q3
2 models

Vehicles in this recall

Built from May 30, 2024 to August 8, 2024. Not every vehicle in these model years is included; check by VIN.