Driveline: differential unitRecall 24V-862 · Mercedes-Benz vehicles

Mercedes-Benz USA, LLC recall 24V-862 covers 3 Mercedes-Benz vehicles for a driveline: differential unit problem, reported to NHTSA on November 15, 2024. The manufacturer's latest report (2026 Q3) shows 67% of affected vehicles repaired.

67%
Vehicles repaired2 of 3 · 2026 Q3
Vehicles affected32 models
ReportedNov 15, 2024Owners notified Jan 10, 2025
Complaints since6Same system, after the recall

Source: NHTSA recall 24V862000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 GLC 300 4MATIC, and S 580 4MATIC vehicles. The bolts that secure the rear axle differential to the rear axle carrier may come loose, which can result in a separation of the drive shaft from the rear axle differential.

The risk

Driveshaft separation can cause a loss of drive power, increasing the risk of a crash.

What to do

The fix

Dealers will repair the rear axle differential bolt connection as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024120005.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

67%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2025 Q12026 Q3