Other: labelsRecall 24V-893 · 2025 Volvo Bus 9700

Volvo Bus Corporation recall 24V-893 covers 5 2025 Volvo Bus 9700 for a other: labels problem, reported to NHTSA on November 26, 2024. The manufacturer's latest report (2025 Q1) shows 100% of affected vehicles repaired.

100%
Vehicles repaired5 of 5 · 2025 Q1
Vehicles affected51 model
ReportedNov 26, 2024Owners notified Dec 19, 2024
Complaints since0Same system, after the recall

Source: NHTSA recall 24V893000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Volvo Bus Corporation (Volvo Bus) is recalling certain 2025 Volvo 9700 buses. The emergency exit labels that provide exit identification and operating instructions may not be secured properly, allowing the labels to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."

The risk

Missing emergency exit labels can prevent or delay the use of the emergency exit, increasing the risk of injury.

What to do

The fix

Prevost will replace the emergency exit labels, free of charge. Owner letters were mailed December 19, 2024. Owners may contact Prevost customer service at 1-866-870-2046. Volvo Bus' number for this recall is SR24-86.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

100%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2024 Q42025 Q1
1 model

Vehicles in this recall