Tailgate: latchRecall 24V-894 · Chevrolet and GMC vehicles

General Motors, LLC recall 24V-894 covers 131,231 Chevrolet and GMC vehicles for a tailgate: latch problem, reported to NHTSA on November 26, 2024. The manufacturer's latest report (2026 Q3) shows 82% of affected vehicles repaired.

82%
Vehicles repaired108,043 of 131,231 · 2026 Q3
Vehicles affected131,2314 models
ReportedNov 26, 2024Owners notified Dec 17, 2024
Complaints since4Same system, after the recall

Source: NHTSA recall 24V894000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park.

The risk

An unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

What to do

The fix

Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242469160. This recall is an expansion of NHTSA Recall 24V-060.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

82%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 702 vehicles were listed as unreachable.

0%50%100%2024 Q42026 Q3