Visibility: power window devices and controlsRecall 24V-953 · 2024–2025 Lincoln Nautilus

Ford Motor Company recall 24V-953 covers 47,818 2024–2025 Lincoln Nautilus for a visibility: power window devices and controls problem, reported to NHTSA on December 20, 2024. The manufacturer's latest report (2026 Q3) shows 81% of affected vehicles repaired.

81%
Vehicles repaired38,951 of 47,818 · 2026 Q3
Vehicles affected47,8181 model
ReportedDec 20, 2024Owners notified Feb 28, 2025
Complaints since5Same system, after the recall

Source: NHTSA recall 24V953000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Ford Motor Company (Ford) is recalling certain 2024-2025 Lincoln Nautilus vehicles. The window automatic reversal system may not react correctly after detecting an obstruction, and the window reversal distance does not meet the minimum requirement. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."

The risk

A closing window may exert excessive force by pinching a driver or passenger before retracting, increasing the risk of injury.

What to do

The fix

Dealers will recalibrate the driver door module (DDM) and the passenger door module (PDM), free of charge. Owner notification letters were mailed on February 28, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C43.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

81%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 109 vehicles were listed as unreachable.

0%50%100%2025 Q12026 Q3
1 model

Vehicles in this recall

Built from September 26, 2022 to November 21, 2024. Not every vehicle in these model years is included; check by VIN.