Air bags: critical fastenersRecall 24V-960 · 2023 Mercedes-Benz EQS 450
Mercedes-Benz USA, LLC recall 24V-960 covers 1 2023 Mercedes-Benz EQS 450 for a air bags: critical fasteners problem, reported to NHTSA on December 20, 2024. The manufacturer's latest report (2026 Q1) shows 100% of affected vehicles repaired.
Source: NHTSA recall 24V960000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Mercedes-Benz USA, LLC (MBUSA) is recalling a certain 2023 EQS 450+ vehicle. The mounting brackets near the roof may have sharp edges that can damage the side-curtain air bag during deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 214, "Side Impact Protection," and 226, "Ejection Mitigation."
The risk
An air bag that is damaged during deployment can increase the risk of injury in a crash.
The fix
Dealers will inspect and if necessary, replace the window airbags, and mounting brackets, free of charge. Owner notification letters were mailed February 7, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025010005.
The owner may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
100%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.
Vehicles in this recall
Built from May 5, 2022 to May 5, 2022. Not every vehicle in these model years is included; check by VIN.