Control arm: lower ball jointRecall 24V-971 · Gem vehicles
GEM WAEV LLC recall 24V-971 covers 243 Gem vehicles for a control arm: lower ball joint problem, reported to NHTSA on December 26, 2024. The manufacturer's latest report (2025 Q1) shows 16% of affected vehicles repaired.
Source: NHTSA recall 24V971000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
GEM WAEV LLC (GEM) is recalling certain 2024-2025 e2, e4, e6, and eLXD vehicles. The mounting screws between the ball joint and the hub strut may have been improperly tightened, resulting in ball joint separation from the wheel.
The risk
Ball joint separation can cause a loss of steering control, increasing the risk of a crash.
The fix
Dealers will tighten the mounting screws, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact GEM customer service at 1-800-688-8680. This recall is superseded by NHTSA recall 25V-380.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.