Automatic transmission: gear position indication (prndl)Recall 25V-120 · Audi and Volkswagen vehicles

Volkswagen Group of America, Inc. recall 25V-120 covers 60,490 Audi and Volkswagen vehicles for a automatic transmission: gear position indication (prndl) problem, reported to NHTSA on February 27, 2025. The manufacturer's latest report (2026 Q3) shows 91% of affected vehicles repaired.

91%
Vehicles repaired54,907 of 60,490 · 2026 Q3
Vehicles affected60,4903 models
ReportedFeb 27, 2025Owners notified Mar 14, 2025
Complaints since36Same system, after the recall

Source: NHTSA recall 25V120000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 ID.4, 2022-2023 Audi Q4 e-Tron, and Q4 e-Tron Sportback vehicles. The instrument panel may not properly display the transmission gear lever indicator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect."

The risk

Failure to display the gear position may result in a vehicle rollaway if the parking brake is not engaged, increasing the risk of a crash.

What to do

The fix

Dealers will update the brake control unit software, free of charge. Owner notification letters were mailed March 14, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97H3. Audi's number for this recall is 454R.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

91%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2025 Q12026 Q3