Control module: softwareRecall 25V-239 · 2025 Ford Explorer

Ford Motor Company recall 25V-239 covers 24,655 2025 Ford Explorer for a control module: software problem, reported to NHTSA on April 11, 2025. The manufacturer's latest report (2026 Q3) shows 85% of affected vehicles repaired.

85%
Vehicles repaired21,007 of 24,655 · 2026 Q3
Vehicles affected24,6551 model
ReportedApr 11, 2025Owners notified Jun 6, 2025
Complaints since14Same system, after the recall

Source: NHTSA recall 25V239000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Ford Motor Company (Ford) is recalling certain 2025 Explorer vehicles. The powertrain control module (PCM) may reset while driving, which can damage the park system or cause an engine stall.

The risk

A damaged park system can result in a vehicle rollaway when the vehicle is placed in park without the parking brake applied. An engine stall while driving can result in a sudden loss of drive power. Either of these scenarios can increase the risk of a crash.

What to do

The fix

Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed June 6, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S35.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

85%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 121 vehicles were listed as unreachable.

0%50%100%2025 Q22026 Q3
1 model

Vehicles in this recall

Built from December 6, 2023 to September 6, 2024. Not every vehicle in these model years is included; check by VIN.