Emergency: escape/egress/exitRecall 25V-243 · Prevost vehicles

Prevost Car (US) Inc. recall 25V-243 covers 15 Prevost vehicles for a emergency: escape/egress/exit problem, reported to NHTSA on April 14, 2025. The manufacturer's latest report (2026 Q3) shows 100% of affected vehicles repaired.

100%
Vehicles repaired15 of 15 · 2026 Q3
Vehicles affected152 models
ReportedApr 14, 2025Owners notified Aug 28, 2025
Complaints since0Same system, after the recall

Source: NHTSA recall 25V243000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Prevost Car (US) Inc. (Prevost) is recalling certain 2025 Prevost H3-45 and X3-45 motorcoaches. The release mechanism on the emergency exit windows may be difficult to open in an emergency situation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."

The risk

Emergency exits that are difficult to open can prevent or delay passengers from exiting during an emergency, increasing their risk of injury.

What to do

The fix

Prevost will inspect and adjust the emergency exit windows as necessary, free of charge. Owner notification letters were mailed August 28, 2025. Owners may contact Prevost's customer service at 1-866-870-2046. Prevost's number for this recall is SR25-10.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

100%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2025 Q32026 Q3
2 models

Vehicles in this recall

Built from January 6, 2025 to January 16, 2025. Not every vehicle in these model years is included; check by VIN.