Electrical system: instrument cluster/panelRecall 25V-297 · Ram vehicles

Chrysler (FCA US, LLC) recall 25V-297 covers 778 Ram vehicles for a electrical system: instrument cluster/panel problem, reported to NHTSA on May 8, 2025. The manufacturer's latest report (2026 Q3) shows 94% of affected vehicles repaired.

94%
Vehicles repaired732 of 778 · 2026 Q3
Vehicles affected7782 models
ReportedMay 8, 2025Owners notified May 22, 2025
Complaints since75Same system, after the recall

Source: NHTSA recall 25V297000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Chrysler (FCA US, LLC) is recalling certain Ram 2500 and Ram 3500 vehicles equipped with a 3.5" cluster and column shifter. A software error may cause the gear selection display to be inaccurate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."

The risk

An inaccurate gear selection display may mislead the driver as to what gear is actually selected, leading to unexpected vehicle movement and increasing the risk of a crash.

What to do

The fix

Dealers will update the cluster software, free of charge. Owner notification letters were mailed May 22, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 36C.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

94%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 3 vehicles were listed as unreachable.

0%50%100%2025 Q22026 Q3
2 models

Vehicles in this recall