Electrical system: instrument cluster/panelRecall 25V-337 · 2024 Lincoln Nautilus
Ford Motor Company recall 25V-337 covers 30,679 2024 Lincoln Nautilus for a electrical system: instrument cluster/panel problem, reported to NHTSA on May 23, 2025. The manufacturer's latest report (2026 Q3) shows 97% of affected vehicles repaired.
Source: NHTSA recall 25V337000 and manufacturer quarterly reports. Started by the manufacturer.
The problem
Ford Motor Company (Ford) is recalling certain 2024 Nautilus vehicles. The multimedia module software may cause the panoramic and center displays to reboot, resulting in a blank screen. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 111, "Rear Visibility," and 102, "Transmission shift lever sequence, starter interlock, and transmission braking effect," as well as FMVSS numbers 126, 108, 135, 138, 208, 101, and 305.
The risk
A blank instrument display can result in a loss of critical safety information, such as the speedometer and warning lights, increasing the risk of a crash. In addition, a missing rearview camera display image can reduce visibility of what is behind the vehicle, increasing the risk of a crash.
The fix
The multimedia module system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed July 24, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C21.
Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.
How fast cars are being fixed
97%repaired
Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 28 vehicles were listed as unreachable.
Vehicles in this recall
Built from April 4, 2023 to July 8, 2024. Not every vehicle in these model years is included; check by VIN.