Other: labelsRecall 25V-457 · Mci vehicles

Motor Coach Industries recall 25V-457 covers 321 Mci vehicles for a other: labels problem, reported to NHTSA on July 8, 2025. The manufacturer's latest report (2026 Q3) shows 30% of affected vehicles repaired.

30%
Vehicles repaired96 of 321 · 2026 Q3
Vehicles affected3215 models
ReportedJul 8, 2025Owners notified Aug 6, 2025
Complaints since0Same system, after the recall

Source: NHTSA recall 25V457000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

Motor Coach Industries (MCI) is recalling certain 2025 D4520, D45CRTLE, D45CRT, J3500, and 2025-2026 J4500 buses. The emergency exit label may be placed in the incorrect location. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."

The risk

Incorrectly located labels may prevent or delay the use of the emergency exit, increasing the risk of injury.

What to do

The fix

MCI will install or mail labels as necessary, free of charge. Owner notification letters were mailed August 6, 2025. Owners may contact MCI customer service at 1-800-241-2947.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

30%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA.

0%50%100%2025 Q32026 Q3
5 models

Vehicles in this recall

Built from April 1, 2024 to June 27, 2025. Not every vehicle in these model years is included; check by VIN.