Warnings: external/pedestrian alertRecall 25V-639 · 2024 Chevrolet Equinox EV

General Motors, LLC recall 25V-639 covers 23,700 2024 Chevrolet Equinox EV for a warnings: external/pedestrian alert problem, reported to NHTSA on September 25, 2025. The manufacturer's latest report (2026 Q3) shows 94% of affected vehicles repaired.

94%
Vehicles repaired22,338 of 23,700 · 2026 Q3
Vehicles affected23,7001 model
ReportedSep 25, 2025Owners notified Nov 17, 2025
Complaints since10Same system, after the recall

Source: NHTSA recall 25V639000 and manufacturer quarterly reports. Started by the manufacturer.

What's wrong

The problem

General Motors LLC (GM) is recalling certain 2024 Chevrolet Equinox EV vehicles. The pedestrian alert sound system may not produce a sufficient change in volume between the vehicle being stopped and moving at low speeds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

The risk

A vehicle that fails to make sufficient sound may result in pedestrians being unaware of an approaching vehicle, increasing the risk of injury.

What to do

The fix

The vehicle's body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed November 17, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252527170.

Recall repairs are free. Confirm whether this recall is open on your vehicle by entering its VIN at nhtsa.gov/recalls.

Repair progress

How fast cars are being fixed

94%repaired

Share of affected vehicles repaired in each quarterly report the manufacturer filed with NHTSA. 21 vehicles were listed as unreachable.

0%50%100%2025 Q42026 Q3
1 model

Vehicles in this recall

Built from August 8, 2023 to August 28, 2024. Not every vehicle in these model years is included; check by VIN.